Privacy Policy

Last Updated: May 27th, 2024

At TestTwin, we understand the highly sensitive nature of the information we gather from you. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and matching service.

Information Collection and Usage

What Information Do We Collect?

Information You Choose to Provide

We collect personal information about you when you use the TestTwin website and matching survey, including:

  • Contact Information: First name, last name, and email address to facilitate communication and connect you with your match
  • Demographic Information: Age group (we will never ask for your specific age)
  • Test Information: Which test you're taking (MCAT or LSAT), test date, study resources, target score, attempt number, and diagnostic score
  • Matching Information: Preferred contact method, availability, study style, and qualities you value in a partner
  • Referrals: Names and email addresses of friends you refer to TestTwin
  • Follow-Up Data: Voluntary feedback about your TestTwin experience collected 3 months after matching

Information Collected Automatically

When you use our website, we automatically collect:

  • Device Information: Type of device, web browser, operating system, and IP address
  • Usage Information: How long and in what manner you use the TestTwin website

How We Collect Information

All information is collected via testtwin.com and related platforms. We do not collect personal information through our social media sites. Only completed applications are considered for matching, and partial responses are not stored.

How We Use the Information Collected

  • Matching: Information you provide is used to find your ideal study partner from our pool of applicants
  • Communication: We contact you via email for administrative purposes (authentication, announcements, security alerts) and follow-up surveys
  • Analysis: We analyze trends and usage patterns to improve TestTwin and prevent fraud
  • Research: Anonymized data may be used for research purposes to help expand and improve our service

How We Protect Your Data

Privacy Protection Steps

  • Your contact information will never be shared with or sold to any third party outside of TestTwin, except for sharing with your study partner
  • After each matching period, collected data is anonymized within a maximum of 12 months
  • All partial, unsubmitted responses are deleted and not stored
  • Raw data is kept within the TestTwin team with strict internal safeguard procedures
  • All team members are bound to strict confidentiality agreements

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights to Protect Your Data

You have the following rights regarding your personal data:

  • Data Access: Upon survey submission, you'll receive a copy of your answers via email
  • Data Correction: If your situation changes, re-submit the survey using the same email address
  • Withdraw Application: Email support@testtwin.com with "Withdraw Match Request" as the subject line
  • Data Deletion: Email support@testtwin.com with "Delete Data" as the subject line to permanently remove your information

Please note that information shared directly with your study partner is not accessible from TestTwin. Be responsible with what you share with your study partner.

Third-Party Sites

TestTwin may contain links to other websites and services. We do not exercise control over third-party websites or services, and we are not responsible for their privacy practices. We encourage you to read the privacy policies of other websites and services you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If there are any substantive changes, we will notify you by email or as otherwise required by applicable law. When we post changes, we will revise the "last updated" date at the top of this policy.

Contact Us

Although we are a student-run non-profit project, we take your privacy very seriously. If you have any feedback or questions about our privacy policy, or concerns with our service, please reach out to us at support@testtwin.com.